Terms of Use

Last updated: Jun 2025

These Terms of Use (“Terms”) govern your use of the Little Lady Bag website (the “Site”) and any purchases or services offered through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Throughout these Terms, “we”, “us” and “our” refer to Little Lady Bag, and “you” refers to the user or customer.

1. Use of Our Site

1.1 You may use this Site only for personal, non-commercial purposes and in compliance with these Terms and all applicable laws.
1.2 You agree not to:

  • Use the Site for any unlawful or fraudulent purpose.

  • Attempt to gain unauthorized access to the Site or any related systems.

  • Interfere with or disrupt the operation or security of the Site.

We may suspend or terminate your access if we believe you have breached these Terms.

2. Children & Parents

2.1 This Site is intended to be used by adults (such as parents or guardians).
2.2 We do not knowingly enter into contracts with children. If you are under the age of 18 (or the age of majority in your jurisdiction), you must use this Site under the supervision of a parent or legal guardian who agrees to these Terms on your behalf.

3. Product Information & Availability

3.1 We do our best to display accurate information about our products, including colours, materials and sizes. However, slight variations may occur due to screen settings, manufacturing tolerances or updates.
3.2 We reserve the right to:

  • Change products, prices and descriptions at any time without prior notice.

  • Limit the quantities of any products or services we offer.

  • Discontinue any product at any time.

4. Orders & Payments

4.1 By placing an order on the Site, you:

  • Represent that all information you provide is true, accurate and complete.

  • Authorize us (or our payment service providers) to charge the total amount of your order, including any applicable taxes and shipping fees.

4.2 All orders are subject to acceptance and availability. We may, at our discretion, refuse or cancel any order, including for reasons such as:

  • Product unavailability

  • Suspected fraud or unauthorized activity

  • Errors in pricing or product information

If we cancel an order after payment has been made, we will issue a refund for the affected items.

5. Prices, Taxes & Shipping

5.1 All prices displayed on the Site are shown in USD and are subject to change at any time.
5.2 Shipping fees, taxes and any applicable duties (especially for international orders) will be shown or calculated at checkout where possible. You are responsible for any customs, import duties or local taxes that may be applied in your country.
5.3 Please see our Shipping Policy page for more information on processing times, shipping methods and delivery.

6. Returns & Exchanges

6.1 We want you to be happy with your purchase. Our Returns & Exchanges Policy explains how to request a return, exchange or store credit, and when restocking fees and shipping costs apply.
6.2 By placing an order, you agree to our current Returns & Exchanges Policy, which is incorporated into these Terms.

7. Intellectual Property

7.1 All content on the Site – including text, logos, graphics, product photos, designs, illustrations and layouts – is owned by or licensed to Little Lady Bag and is protected by copyright, trademark and other laws.
7.2 You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any content from this Site without our prior written permission, except for your own personal, non-commercial use.

8. User Content

If the Site allows you to submit reviews, photos or other content (“User Content”):

8.1 You are responsible for the content you submit and must not upload anything unlawful, offensive, infringing, misleading or harmful.
8.2 By submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish and display such content in connection with our business (for example, on the Site, social media, or marketing materials), in accordance with applicable laws.
8.3 We may remove or edit User Content at our discretion.

9. Third-Party Services & Links

The Site may contain links to third-party websites or services (such as payment providers, shipping carriers or social media). We are not responsible for the content, policies or practices of those third parties. Your use of third-party services is at your own risk and subject to their terms and policies.

10. Disclaimer of Warranties

To the fullest extent permitted by law, the Site and all products and services are provided “as is” and “as available”, without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

We do not guarantee that:

  • The Site will be uninterrupted, secure or error-free; or

  • Any defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, in no event shall Little Lady Bag, its owners, employees, or affiliates be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, goodwill or other intangible losses, arising out of or related to:

  • Your use of, or inability to use, the Site;

  • Any products purchased through the Site;

  • Any errors or omissions in content;

  • Any unauthorized access to or use of our servers or your information.

Our total liability for any claim related to your use of the Site or purchase of our products shall not exceed the amount you paid for the order giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so the above may not apply to you in full.

12. Indemnification

You agree to indemnify and hold Little Lady Bag and its owners, employees and affiliates harmless from any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising from your use of the Site, your breach of these Terms, or your violation of any law or third-party rights.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the Site after any changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of [your country/region], without regard to conflict of law principles.

Courts in Hong Kong S.A.R. shall have exclusive jurisdiction, unless applicable law requires otherwise.

15. Contact Us

If you have any questions about these Terms, please contact us at:
Email: hello@littleladybag.com