Frequently Asked Questions

We’ve gathered the most common questions about Little Lady Bag – from “Is this a real handbag?” to “What is your exchange Policies?”. If you don’t see your question here, you’re always welcome to contact us.

What is Little Lady Bag?

Little Lady Bag designs small handbags intended to stay close in everyday life.

Each bag is designed with a familiar form, gentle proportions, and a soft, plush body — balancing structure with ease.

Rather than defining how it should be used, each piece is designed to feel comfortable to bring along and live with over time.

How long will my order take to arrive?

In normal circumstances, we ship your order within 2 business days.

Delivery time after dispatch depends on the shipping method and destination, and estimated timelines will be shown at checkout.

Where are Little Lady Bags shipped from?

Little Lady Bags are shipped internationally from our fulfillment partners.
All orders include tracking, and delivery times vary by destination.
Will I need to pay customs duties or taxes?

Customs duties and taxes depend on the destination country’s regulations.
In most cases, customers do not incur additional charges, but policies may vary by location.

Orders to Japan, South Korea, Australia and New Zealand typically arrive without additional customs charges.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
What is your return or exchange policy?

Please see our Return and Exchange Page for details.
What if my bag arrives damaged or with a fault?

We’re so sorry if that happens.

Please contact us as soon as possible with your order number and clear photos of the issue. Once we’ve reviewed them, we’ll arrange a new bag to be shipped to you or offer another suitable solution if that style is unavailable.
Are Little Lady Bags suitable for everyday use?

Little Lady Bags are designed to be lightweight, soft to the touch, and comfortable to carry.

As with any personal accessory, we recommend general care and supervision based on individual use and age.
Are these real handbags?

Little Lady Bags are real handbags, designed with structure, functional straps, and durable materials.

While softened in form, they are made to be carried and used — not as toys or decorative purses.
How big are Little Lady Bags?

Our bags are intentionally petite and child-sized.

Exact dimensions and weight vary slightly by style, so for the most accurate information, please check the “Size & details” section on each product page.
Can I put it in the washing machine?

No.

Machine washing can damage the faux leather trim, hardware and structure of the bag.

For the best results, please spot clean only with a soft cloth, mild soap and cool water, then let it air dry completely.
Are the bags heavy?

No – Little Lady Bags are designed to be lightweight and easy for little hands to carry.

Still need help?

If your question isn’t answered here, feel free to reach out via our Contact page.

We’re always happy to help if you have questions about our bags or your order.